Focal Vantage Privacy Policy
Effective Date: October 24, 2026
Focal Vantage LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and billing details when you book a service.
Session Information: Dates, locations, and details of the portrait sessions or events you ask us to photograph.
Technical Information: IP addresses, browser type, and usage data when interacting with our website.
Communication Data: Emails, messages, or inquiries you send to us.
Text Message Data: Your mobile phone number, the content of text messages you send us and we send you, and delivery details, when you text us.
2. How We Use Your Information
We use the information collected for the following purposes:
To process bookings and payments.
To communicate with you regarding services and updates.
To improve our website, services, and customer experience.
To comply with legal requirements and enforce our terms and conditions.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your data with:
Service Providers: Third-party vendors assisting with payments, scheduling, or IT support.
Legal Compliance: Authorities or regulators when required by law.
Business Transfers: In the event of a business sale, merger, or acquisition.
4. Text Messaging (SMS)
If you text Focal Vantage LLC at (602) 500-0161, we collect your mobile phone number and the content of your messages so we can reply to you. We use text messages to respond to your inquiries and to communicate with you about portrait sessions, events, bookings, scheduling, delivery of photographs, and related customer service. By texting us, you agree to receive text message replies from Focal Vantage LLC at that number. Consent to receive text messages is not a condition of purchasing any goods or services.
Message frequency varies based on your conversation with us. Message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for help, or contact us at connect@focalvantage.com or (602) 500-0161. After you reply STOP we will send one confirmation message and no further texts unless you text us again.
We do not sell, rent, or share your mobile phone number, text messaging opt-in data, or consent information with any third party or affiliate for their marketing or promotional purposes. We share this information only with service providers that help us send and receive text messages, such as our messaging platform provider, solely to operate our messaging, and they may not use it for their own marketing.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
5. Data Security
We implement security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
Request access to the personal information we hold about you.
Request corrections or updates to your information.
Request deletion of your personal data, subject to legal obligations.
Opt-out of marketing communications at any time.
If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to restrict processing. If you wish to exercise any of these rights, please contact us using the information provided below.
7. Retention of Data
We retain your information as long as necessary to fulfill our services, comply with legal obligations, or resolve disputes.
8. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience and analyze website performance. You can adjust your browser settings to decline cookies if preferred.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Focal Vantage LLC
Phone: (602) 500-0161
